Some of my customers have contacted me recently about odd emails that they’ve received.  The emails start out like this: 

To comply with the ICANN (the Internet Corporation for Assigned Names and Numbers) WHOIS policy, we request that you confirm the accuracy of your WHOIS contact information. WHOIS is a publicly accessed database containing contact information associated with every domain name registration.

The emails sound very official and are confusing.  The company that registered your domain name sends them. 

Behind all the official sounding lingo here’s what’s going on – they just want to make sure your contact information is up to date.  That’s it.  To make sure that your information is current log into your account and take a look.  (Don’t click on the links in the email.  Go to the website yourself and log in there.)  Update the info if needed.  If you’re sure that your information is correct then just delete the email.

No fuss, no muss – no worries!

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