I’ve done a lot of work with 1ShoppingCart.com over the years. They have great technical support. I love their newsletter system. In general, the 1ShoppingCart.com cart works great.
Did you notice the “in general”?
1ShoppingCart.com is doing something that has me pulling my hair. It’s their mobile buy flow. For customers using PayPal Payments Pro as their gateway, the mobile buy flow doesn’t allow people to buy with PayPal. (???) 1ShoppingCart.com says it’s PayPal’s fault. I haven’t checked with PayPal, but I imagine they’d have a different story. At any rate, the mobile buy flow won’t allow people to pay with PayPal. That’s a big deal for some of my customers. It turns out the visitors to their online stores buy a lot of things on eBay. That means that the buyers expect to be able to buy with PayPal. So 1ShoppingCart.com’s mobile buy flow is out.
I notified 1ShoppingCart.com about this months ago. They’ve started a trouble ticket, but it doesn’t seem to have a very high priority. In the meantime my client is between a rock and a hard place. 1ShoppingCart.com does a great job most of the time but not in this case. My customer is forced to chose between losing buys because of payment method or losing buys because of website accessibility.
If you’re a customer of 1ShoppingCart.com and are dealing with this issue please contact them. One of the reasons that this issue isn’t being addressed promptly is because they don’t think many customers are affected by the issue. At this point, even getting a better error message would be a big help.