Last month I wrote about problems with the mobile buy flow at  You can read the whole article here, but in general there are two problems. For customers using PayPal Payments Pro as their gateway, the mobile buy flow doesn’t allow people to buy with PayPal. The buy flow doesn’t workRead More →

Last week I did an emergency website fix for a new customer.  I hadn’t built the site and wasn’t familiar with its functionality.  As I worked on their payment page, I realized what I was looking at.  The page collected credit card information and then emailed the credit card detailsRead More →

I received this email from one of my customers yesterday.  “My customers say when they click to pay they are going to a dead page.  Is there a PayPal problem?” Indeed there was a problem over at PayPal. At about 1:30 EDT the entire PayPal system crashed.  It was downRead More →

This is the second part of a response to an article on the Wall Street Journal entitled How to Create a Successful Web Site For Nothing (or Almost Nothing). You can see part one of my response here. In part one I analyzed points one through three of the article.Read More →

There’s another new phishing scam going around. Phishing is when someone pretends to be someone else, in this case PayPal, in order to get your account information. Here’s the email that’s making the rounds: You have added as a new email address for your PayPal account. If you didRead More →